Once Again, Class Action Costs Are in The Crosshairs

In a July 2017 rule, the Consumer Financial Protection Bureau (CFPB) “prevented financial institutions from including forced-arbitration language in contracts for things like credit cards and car loans.”  That upset the financial services industry, because in their experience, compulsory arbitration is often the faster and less costly choice for resolving disputes when compared with participation […]

Government Meddles In Disputes Between Consumers and Companies

Companies can provide wonderful results for consumers or they can be a huge disappointment.  When they short change us or act against our interests, we need ways to force them to make amends.  That’s when we remember the “boilerplate” we agreed to right after the sale took place.  Most of the time that contract will […]