Vacuum Manufacturers Cleaning Up; Consumers Pay Hidden Costs

Study urges FTC to require new industry standard to disclose hidden variable expenses Washington, DC (October 5, 2010) – Once consumers buy a vacuum cleaner, they are often unwittingly locked into paying much more for expensive accessories required for its operation, including bags, belts and various filters, according to a study conducted by TeleNomic Research […]

FTC Should Require Better Ink Printer Labeling

Better Printer Ink Labeling Needed Steve Pociask   Over the life of a home computer printer, the cost of buying ink cartridges can far surpass the upfront cost of the printer – and for one major reason – because manufacturers are not required to disclose printing costs.  This lack of disclosure leads consumers to buy […]

Consumers Support Better Ink Cartridge Labeling

Our online poll of 102 readers found that 96% wanted manufacturers to be required to disclose the cost of printing on printers and printer cartridges.  Because of the lopsidedness of the tally, the error rate in this poll would be plus or minus 3.9%, assuming respondents are representative of the general population.  Clearly, consumers want more information […]

Steve Pociask Testifies at New Jersey Hearing

New Jersey State Assemblyman Paul Moriarty introduced legislation that would require printer ink manufacturers to label ink cartridges.  At a June 10th hearing by the Consumer Affairs Committee, Steve Pociask presented information on the issue, concluding that manufacturers need to do a better job of product labeling in order to give consumers the information they need to make good buying […]

Information Please

IT Consumers Need Fuller Disclosure: Privacy, Security, Labeling and Online Safety   Consumers can make rational choices only when they are given full and accurate information about their options.  Indeed, insufficient, misleading, or otherwise incomplete information is a prime cause of both market and government failure.  Consumers pay, and pay dearly, when they are not […]